Privacy Policy
At saman-bd.com, We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, create an account, place an order, or use our services.
By using saman-bd.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
- Account details
- Order history
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and similar technologies
This information helps us improve website performance and user experience.
2. How We Use Your Information
We collect and use customer information for the following purposes:
Order Processing
- Confirm and process your orders
- Arrange product delivery
- Provide order updates
- Handle returns and refunds
Customer Support
- Respond to inquiries
- Resolve complaints
- Provide assistance regarding products and services
Website Improvement
- Improve website functionality
- Understand customer preferences
- Enhance shopping experience
Marketing Communication
With your permission, we may send:
- Promotional offers
- New product updates
- Special announcements
You can unsubscribe from marketing communications at any time.
3. Account Information
If you create an account on saman-bd.com, you are responsible for maintaining the confidentiality of your login information.
You should:
- Keep your password secure
- Avoid sharing account credentials
- Notify us immediately if you suspect unauthorized access
We are not responsible for unauthorized account access caused by customer negligence.
4. Payment Information
We use secure payment methods to process transactions.
Saman-BD does not directly store sensitive payment information such as:
- Credit/debit card numbers
- Banking passwords
Payment details may be processed securely through authorized third-party payment providers.
5. Cookies Policy
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember customer preferences
- Improve website performance
- Analyze website traffic
- Provide relevant services
You may disable cookies through your browser settings, but some website features may not work properly.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted service providers, including:
- Delivery partners
- Payment providers
- Website hosting providers
- Customer support services
These parties only receive information required to provide their services.
7. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Data loss
- Misuse
- Unauthorized disclosure
However, no online platform can guarantee complete security of information transmitted over the internet.
8. Third-Party Links
Our website may contain links to third-party websites or services.
Saman-BD is not responsible for:
- Privacy practices
- Content
- Security policies
of external websites.
We recommend reviewing their privacy policies before providing personal information.
9. Customer Rights
You have the right to:
- Request access to your personal information
- Update incorrect information
- Request deletion of your account information
- Opt out of promotional communications
To request any changes, please contact our support team.
10. Children’s Privacy
Saman-BD does not knowingly collect personal information from children without parental consent.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our services
- Legal requirements
- Business improvements
Any updates will be published on this page with the revised date.
12. Contact Us
- Website:
www.saman-bd.com - Email:
info@saman-bd.com - Phone:
+8801959925905, 09606234567 - Address:
House 508, Road 09, Baridhara DOHS, Dhaka, Bangladesh
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